Privacy policy

1. Introduction

Ramya by NM (“we,” “our,” or “us”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Information We Collect

2.1. Personal Information: We may collect personal information such as your name, email address, phone number, billing address, shipping address, and payment information when you make a purchase or create an account.

2.2. Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, device information, and pages viewed.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. Order Processing: To process and fulfill your orders, including shipping and delivery.

3.2. Customer Support: To provide customer support and respond to your inquiries and requests.

3.3. Communication: To send you updates, promotions, and newsletters if you have opted in to receive them.

3.4. Improvement: To analyze and improve our products, services, and website based on user behavior and feedback.

4. Information Sharing

We may share your personal information with:

4.1. Service Providers: Third-party service providers who assist us with order processing, shipping, payment processing, and other functions necessary to provide our services.

4.2. Legal Requirements: To comply with legal obligations, such as responding to subpoenas or court orders.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

6. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can control cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of third-party sites before providing any personal information.

8. Your Choices

You can:

8.1. Opt-Out: Opt-out of receiving marketing communications from us by following the instructions provided in our emails.

8.2. Access and Update: Access and update your personal information by logging into your account on our website.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us at | 0044 7858131040.

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